We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile when you submit information through our website.

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

Our company is hosted on multiple platforms. Your data may be stored through their data storage, databases and the general company applications. They store your data on secure servers behind a firewall.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. SMS opt-in and Phone Numbers collected for SMS purposes will not be shared with third parties and affiliates for marketing purposes.

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SMS Terms and Conditions

1. Consent for SMS Communications
   Upon granting consent to receive SMS communications from our company, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

2. Types of SMS Communications
   After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:
   o    Customers and Guests: Updates related to bookings, itinerary changes, or other relevant information.
   o    Job Applicants: Notifications regarding the status of your application.
   o    Appointment or Event Reminders: Reminders about scheduled appointments or upcoming events.
   o    Example Message:
   "Hi [Customer Name], this is a reminder about your upcoming appointment with Cruise & Vacation Depot on [Date] at [Time]. We look forward to speaking with you!"
   To opt-out, reply "STOP" to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

3. Standard Messaging Disclosures
   o    To opt-out of SMS communications, simply reply with "STOP."
   o    For assistance or inquiries, reply with "HELP."
   o    Message and data rates may apply.

4. Sample response for "HELP" reply:
   "For further assistance, please visit our website at www.cruisecafe.com or contact us at 800-788-2545."

5. Message Frequency
   The frequency of messages you may receive will vary depending on the nature of the communication.

6. Visit https://www.cruisecafe.com/privacy-policy for privacy policy and https://www.cruisecafe.com/privacy-policy for Terms of Service.

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If you don’t want us to process your data anymore, please contact us at info@cruisecafe.com or send us mail to: 5415 Lake Howell Rd #320, Winter Park, FL 32792.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.